Privacy Policy

Introduction

PV Wraps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you request a quote, contact us, or use our services, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Mailing address
• Vehicle information (make, model, year)
• Project details and preferences

Automatically Collected Data

When you access our website, we may automatically collect certain information including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

Analytics & Session Recording

We use the following third-party analytics services to help us understand how visitors use our website and to improve the user experience:

• Google Analytics (GA4): Collects anonymized data about site usage, including pages visited, time on site, device, browser, and approximate geographic location. This data helps us measure traffic and improve our content. You can opt out via the Google Analytics Opt-out Browser Add-on.
• Microsoft Clarity: Captures behavioral metrics, heatmaps, and session recordings (mouse movements, clicks, scrolls) to help us understand how users interact with our website and improve usability. Clarity does not capture keystrokes in sensitive fields (such as passwords or payment details), which are masked by default. Learn more in the Microsoft Privacy Statement.

By using our website, you consent to the processing of data about you by these services in the manner described.

How We Use Your Information

We may use the information we collect about you to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you quotes, invoices, and project updates
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our website

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• With your consent
• To trusted third parties who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications

Cookies

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: