VEHICLE WRAP WARRANTY
While we have been rated 5 stars for over 25 years, Perdue Vision does not have a formal warranty on vehicle wraps. However, we stand firmly behind our work and will correct any issues that arise. Typically, if there are no issues within the first week of installation, it is unlikely that you will experience material or installation failure beyond that timeframe.
Manufacturers of the materials we use do offer a 7-10 year warranty against defects if installed in a temperature-controlled environment by a certified installer using proper heat settings and installation practices. In our 20 years of experience, we have only had one material failure that required a claim.
Most manufacturers in the industry, including 3M, Avery Dennison, and Hexis, do not offer a warranty on materials installed on vertical surfaces (facing the sun) as these tend to fail within the first 3 years if the vehicle is consistently parked outside. This is due to increased exposure to UV rays and environmental elements which accelerate wear and tear.
Proper care of your wrap is essential for maximizing its longevity. This includes applying a ceramic coating, installing Paint Protection Film (PPF), and using only pH-neutral hand washes. Avoiding beater brush car wash systems is crucial, as these can scratch the vehicle wrap just as they would paint.
Here are specific warranty documents for the top vinyls we use:
- 3M Wrap Films Warranty
- Avery Dennison Wrap Films Warranty
- Hexis Vehicle Wrap Warranty
- Arlon Wrap Films Warranty
Here are specific warranty documentation for our top used vinyls.
AVERY
Avery Dennison offers a comprehensive warranty for their vehicle wrap vinyl, particularly through their Integrated Component System (ICS) Warranty Program. Here are the key details:
- Duration: The warranty duration can range from 1 to 7 years, depending on the specific product and application. For instance, their Supreme Wrapping Film generally comes with a warranty of up to 7 years.
- Coverage:
- Material Defects: The warranty covers defects such as peeling, cracking, or significant color fading.
- Installation Defects: If the wrap was installed by a certified Avery Dennison installer, the warranty also covers issues related to the installation, like bubbles or lifting edges.
- Environmental Protection: The films are designed to withstand UV exposure and weather conditions, contributing to their durability and longevity.
- Exclusions:
- Damage due to accidents, misuse, or improper maintenance is not covered.
- Use of harsh chemicals or pressure washers that can damage the film will void the warranty.
- Maintenance Requirements: Following proper maintenance guidelines is essential to keep the warranty valid. This includes regular cleaning with approved products and methods.
- Transferability: The warranty is generally not transferable if the vehicle is sold, though this can vary depending on the specific terms provided at the time of installation.
For more detailed information, you can visit the Avery Dennison Graphics Solutions website.
3M
3M offers a robust warranty for their vehicle wrap films, particularly the 3M™ Wrap Film Series 2080. Here are the key details:
- Duration:
- Vertical Surfaces: Up to 8 years.
- Horizontal Surfaces: Up to 3 years.
- Coverage:
- The warranty covers defects in materials and manufacture, including yellowing, bubbling, or cracking.
- This warranty does not cover damage caused by misuse, accidents, misapplication, or ordinary wear and tear.
- Paint pull during the film removal process is also not covered.
- Conditions:
- The warranty is valid only for the original consumer purchaser and is not transferable.
- Coverage can be affected by the angle of application (vertical vs. horizontal) and environmental factors, such as extreme weather conditions.
- Specific areas like the desert regions of the Southwestern US may have reduced warranty periods.
- Maintenance and Claims:
- To maintain the warranty, proper care and maintenance are required, such as regular cleaning and avoiding harsh chemicals.
- Warranty claims should be initiated through the authorized installer who performed the installation. If the installer is unavailable, contacting 3M directly is the next step.
- Installation by Authorized Installers:
- The warranty applies to wraps installed by 3M Authorized Installers, ensuring proper installation techniques are used.
For more detailed information, you can refer to the 3M Wrap Film Series 2080 Product Bulletin or visit the 3M Warranty Resources page (3M) (3M) (3M) .
HEXIS
Hexis offers comprehensive warranties for their vehicle wrap vinyls, specifically for the SKINTAC series, which includes SKINTAC HX20000 and SKINTAC HX45000.
Warranty Details for Hexis Vehicle Wrap Vinyl:
- Duration:
- The warranty duration for Hexis vehicle wraps can vary but is typically designed for long-term applications. The specific duration can depend on the product series and application conditions.
- Coverage:
- The warranty covers defects in materials and manufacturing, such as issues with adhesion, peeling, or significant color fading.
- Hexis warranties also include protection against environmental factors, provided the wrap is maintained according to their guidelines.
- Conditions:
- To maintain the warranty, proper installation and maintenance are crucial. It is recommended to have the wraps installed by certified professionals.
- The warranty can be voided by misuse, improper application, or failure to follow Hexis’s care and maintenance guidelines.
- Hexis SKINTAC HX20000:
- This cast vinyl is designed for full wraps, offering excellent conformability and color retention even under significant deformation.
- The film includes a structured adhesive for easy application and air egress, minimizing bubbles during installation.
- Hexis SKINTAC HX45000:
- This series is composed of a multilayered cast film with high technical performance, designed for use on curved and textured surfaces.
- It features a clear, permanent, pressure-sensitive, solvent-based adhesive, and can withstand various environmental conditions.
For more detailed information, you can visit the Hexis Warranty Page and refer to their specific product bulletins and technical data sheets (Hexis Graphics) (Hexis Graphics) (Hexis Graphics) (Hexis Graphics) .
ORACAL
Oracal, a brand by ORAFOL, offers comprehensive warranties for their vehicle wrap vinyls, particularly the ORACAL® 970RA series. Here are the key details of their warranty:
- Duration:
- Vertical Surfaces: Up to 10 years.
- Horizontal Surfaces: Up to 3 years, as horizontal surfaces tend to experience more wear and exposure to the elements.
- Coverage:
- The warranty covers defects in materials and manufacturing, such as issues with adhesion, peeling, or significant color fading.
- Specific conditions, such as the angle of exposure (vertical vs. horizontal), can affect the warranty period.
- Conditions:
- The warranty is valid when the wrap is installed by a certified ORAFOL installer.
- Proper care and maintenance are essential to keep the warranty valid. This includes avoiding harsh chemicals and ensuring regular cleaning.
- Environmental Factors:
- The warranty considers the impact of environmental exposure, particularly for horizontal surfaces and regions with extreme weather conditions.
For more detailed information, you can visit the ORAFOL Vehicle Wraps warranty page or check their general warranty document (ORAFOL Corporate) (Home – ORAFOL Vehicle Wraps) (Home – ORAFOL Vehicle Wraps) .
VViViD
VViViD Vinyl offers a detailed warranty coverage program for their vehicle wrap products. Here are the key points:
- Duration:
- VViViD vinyl wraps are warranted to be free from manufacturing defects for up to 2 years from the delivery date.
- The warranty’s duration is based on the geographic location and the environmental conditions where the vinyl is used. For instance, in areas with high UV exposure like Arizona or Nevada, the warranty coverage is reduced to 30% of the standard duration.
- Coverage:
- The warranty covers adhesive failures, excessive shrinkage, lamination peeling, and premature deterioration, fading, or cracking of the finish, color, or texture.
- If a defect is found within 30 days of delivery, customers can choose between a replacement, exchange, or refund.
- Claims made after 30 days but within the 2-year period are eligible for product replacement or store credit.
- Conditions:
- The product must be used for its intended purpose and kept away from harmful chemicals, contaminants, and extreme environmental conditions.
- Warranty claims must be accompanied by clear documentation, such as photos or videos, and the original product and packaging must be retained until a final decision is made.
- Exclusions:
- The warranty does not cover products purchased from third-party vendors like Amazon or eBay. It only applies to purchases made directly from VViViD’s official websites.
- VViViD is not liable for any incidental or consequential damages beyond the original purchase price.
For more detailed information, you can visit the VViViD Vinyl Warranty Coverage page (vvividvinyl) (vvividvinyl) (VViViD Shop Canada) .
ARLON
Arlon offers a comprehensive warranty for their vehicle wrap vinyl products, particularly focusing on the SLX® and SLX®+ series with FLITE Technology®. Here are the key details:
- Duration:
- SLX®/SLX®+ Cast Wrap Vinyl: Up to 10 years for vertical surfaces and shorter durations for horizontal surfaces due to increased exposure to environmental elements (Arlon Films) (Fellers) .
- Coverage:
- The warranty covers defects in materials and manufacturing, such as issues with adhesion, excessive shrinkage, and premature fading or cracking of the vinyl.
- The FLITE Technology® provides superior repositionability and air-egress, which helps in easy installation and reduces the chances of defects during application (Arlon Films) (Fellers) .
- Conditions:
- The warranty applies when the vinyl is installed according to Arlon’s guidelines by certified installers.
- Proper maintenance and care are required to keep the warranty valid, which includes avoiding harsh chemicals and regular cleaning to prevent damage from environmental factors.
- Exclusions:
- The warranty does not cover damage caused by misuse, improper installation, or failure to follow the recommended maintenance practices.
- Arlon is not liable for any incidental or consequential damages beyond the original purchase price of the vinyl.
For more detailed information and specific terms of the warranty, you can visit the Arlon Graphics Warranty Page and review their product documentation (Arlon Films) (Fellers) .